Billing policy
Cancelling stops future renewal. It does not automatically refund the current paid period.
After cancellation, Pro access continues through the end of the period already paid for. Scheduled monitoring falls back to the free weekly cadence after Pro ends. Existing reports, free features and exported data remain available.
An account with an active or unpaid-but-still-usable subscription cannot be deleted until the subscription is cancelled, because deleting the local account would remove the billing mapping needed to manage renewal. Cancel first, then delete the account if you also want its local data removed.
Creem is the Merchant of Record and processes payment, applicable tax, invoices, refunds and disputes. Digital access starts immediately after payment is confirmed. Payments are generally not refunded merely because the subscription was cancelled after access began.
If you were charged twice, charged after a confirmed cancellation, or believe a charge is an error, contact reports@geoaiseo.com with the Creem receipt or invoice number. We will review the account and billing event records and, where appropriate, arrange a correction through Creem.
Nothing in this policy limits a refund or cancellation right that applicable consumer law says cannot be excluded.
The pricing page states whether checkout is open. A public price list does not by itself grant paid access; Pro is activated only after a signed payment-provider event is recorded by our server.